Hilton Bengaluru Embassy Manyata Business Park

Best Hilton experience ever. Me and my friend traveled with a baby and we arrived in the evening. We choose to take a cab from airport and they accidentally didn’t put one of our luggage. Hilton team was supper helpful and found my luggage within an hour. Divik and another manager I think his name was Lekna helped me out with assistance throughout. We couldn’t go for breakfast the first day and the team called us to check if everything was well. Room was spacious and beautiful. And the arrival aminities and turn down aminities were absolutely delicious. We had a lot of in room dinning services was slow in delivery however the food was delicious. We went for neer and the restaurant was beautiful we had a set menu. Food was delicious specially the grill fish selection. Our baby was crying and neha ( guest relation) was so kind to hold him and entertain as much as she could while we finished the food. Sarah was also very kind to come and try to entertain the baby. We met sudeep in different days and had always nice smile and always helped out us in all ways we needed. We did go to buffet but as we had a splendid service in neer was a bit upsetting that didn’t receive much attention. However chef muskan as the name says it has a beautiful smile and super sweet made us the best omelette. And Kaycee who was also very kind. We went for dinner in the same buffet restaurant the food was getting delayed as we ordered al Ala carte but the waiter sujoiy was kind to send it to our room. Was beautiful seating and view. All over wonderful experience but the first time ever that the front office team has won our hearts from going over and beyond in every way possible. However the location was a bit far and had a challenge to exchange money and to find a cab so had to take hotel car always.

Overall, the service was fantastic. On our last morning, a chef came out, thanked us for staying with them and even took a photo. The food at Neo Kitchen was consistently high-quality and provided a huge amount of variety. The staff at the Executive Lounge were also excellent.

I would like to give a special shout out to Shoaib who checked me in, he was super awesome and kind enough to give me an upgrade and made sure all my needs are met also a shout out to Simran for making sure we have everything we need. Kudos to Hilton Team at Embassy, always a pleasure.

The service of Shivam Sharma your guest relationship manager at the hotel was the best. He was always helpful whenever I needed anything g for myself or my little daughter who accompanies me. Also Sonali who did my daughters hair she was very helpful

It’s an amazing place to relax just after returning from work. The food range is awesome and the customer support is great. Also special mention to Shivam from front desk and Neha and her entire team at the executive lounge. All of them want the guest to have the top notch experience.